About
Building connections
to fulfill any metal manufacturing and fabrication requirement
“From custom metal manufacturing, fabrication and machined castings to our exceptional customer service experience, Arrow strives for excellence in everything we do.”
– Mike Ritchie, President and CEO, Arrow Machine and Fabrication Group
OUR CUSTOMERS
Arrow serves globally-branded industrial, defense, engineered products, heavy truck, and off-road equipment companies. We sell our products direct to the end customers, not to distributors or resellers, to build strong long-term relationships built on quality and trust.
OUR PRODUCTS
We manufacture and sell complex, value-added, tight tolerance components and assemblies. Our global team of over 650 engineers and craftspeople specialize in transforming customer design concepts into reliable, industrial-grade to-spec steel products. Arrow partners with best-in-class niche suppliers to develop top-quality products every time.
OUR PROCESS
Arrow delivers customized solutions by operating as an extension of our customers’ design teams. Our operating platform and range of capabilities, along with our global reach, empower us to solve unique customer needs through the entire product lifecycle. Our goal is to offer the highest quality solutions in our industry, without compromise.
OUR PHILOSOPHY
We believe that strong long-term relationships fuel our customers’ growth and bind us as an integrated and critical element of their supply chain. Our strong supplier partnerships maximize our content per program platform, allowing us to create cost-competitive products for virtually any design requirement.
OUR GUIDING PRINCIPLES
We strictly adhere to a set of guiding principles that are the foundation of holding our entire team accountable and responsible in our daily activities:
SAFETY
Processes that protect our teams, customers, and the communities
HONESTY
Complete transparency throughout the product development lifecycle
INTEGRITY
Consistent operation in accordance with the highest ethical standards
RESPECT
Treating all customers and stakeholders with courtesy and respect
LEADERSHIP PROFILES
MIKE RITCHIE
President and CEO, Arrow Machine and Fabrication Group
Mike is a visionary who brings decades of metal manufacturing experience and customer service excellence to achieve Arrow’s strategic growth objectives. He specializes in creating long-term partnerships that create profitable futures for our team members, customers, supply partners, shareholders, and communities
Christina Kotsios
CFO, Arrow Machine and Fabrication Group
Christina joined the AFMG team as CFO in February 2022 and brings 15+ years of strategic financial and operational leadership experience with a focus on M&A, integration and execution. Christina is responsible for the group’s overall financial planning to enable the Company’s growth objectives.
PAMELA MCARTHUR
CHIEF PEOPLE AND CULTURE OFFICER, Arrow Machine and Fabrication Group
Pamela McArthur is responsible for all human resource, culture, health and safety, and wellness initiatives across Arrow and its divisions as part of the company’s new shared services model. She has a wealth of experience in human resources, training, leadership development, and culture at the executive level.
DAVID EDWARDS
VICE PRESIDENT OF CHANGE MANAGEMENT, Arrow Machine and Fabrication Group
David’s role with Arrow is project-based, focusing on adding value to all aspects of Arrow’s business and future acquisitions. His duties will include designing, developing, and implementing initiatives to increase profitability and improve processes and systems that support the company and its divisions.
KEITH ZEHR
President and CEO, Steelcraft
With over 30 years of management experience in manufacturing and 22 years with Steelcraft, Keith is responsible for the execution of the company’s overall strategic vision.
SHAWNA LEIGHTON
President, CGL Manufacturing Inc.
Since joining CGL in 2013, Shawna has held several leadership roles in finance, operations, and administration. As President, Shawna oversees initiatives aligned with CGL’s tradition of quality products while maintaining high customer service standards.
PAUL RAK
President, Veriform
As a member of the Veriform team for over 25 years, Paul specializes in managing core customer relationships, supporting the design and manufacturing teams, and pricing approvals in the company’s production and engineering divisions.
